Our exceptional ratings on Trip Advisor and Yelp prove it!
April 10, 2017
We booked a helicopter tour into the Grand Canyon for our family of four, hoping that in the end we would feel like it was worth the time and expense. This was hands down, one of the coolest experiences we have done as a family. (Zip lining over the cloud forests of Costa Rica also highly recommended. :)) Mike "Mad-Dog," our pilot, was such a wealth of information about the astounding geographic history of the region.... It just made the trip even more special to get the knowledge behind the wonder of it all. And as a bonus he had a fabulous soundtrack to go along with the trip. And the Icing on the cake? ..... He's a great guy with a wonderful sense of humor, respectful awe of the land, and just enough good-natured irreverence to put the magnitude of the helicopter ride as well as the journey of life into perspective. Thank you Serenity and Mad-Dog for the trip of a lifetime.
- Erin J
April 9, 2017
From beginning to end, outstanding staff. Mike "Mad Dog" was a riot and a great pilot. We had a dinner sunset tour and loved it. Dinner was delicious and the views were amazing. Once in a lifetime opportunity and so worth it. Thanks everyone at Serenity!
- Lisa S.
April 9, 2017
Excellent tour! Top notch service all around. Super friendly staff. Much more intimate than the bigger companies. But you get much better service. Worth every penny!
- Andrew A
April 2, 2017
Serenity gave us the experience of a lifetime, and that's not an exaggeration. Please see some highlights below. Service: Beginning with the call to confirm, the people at Serenity were great. Jordan picked us up right outside the hotel, and had some interesting pieces of information to share on the way to the Boulder City airport. Once at the hangar, Shelby & Co got us ready to depart. It's important to mention: a lot of businesses talk about customer service, and their employees plaster on politeness that's kind of easy to see through. During our morning with Serenity, I felt like we were being taken care of by people who genuinely wanted our experience to be great. The ride: Mike Love was our pilot. His knowledge of the area is a great addition to the ride, and his years of experience as a pilot helped my 1st time rider’s nerves. He also has an uncannily perfect playlist of music that contributes to his information of the area. The Canyon: We arrived at the landing spot - over a mile deep in the Canyon - and Mike unpacked our breakfast (Jordan noted our choices as the ride to the hangar began). We had around 30 minutes to take pictures, chat with the other passengers, and eat. Ride Out: I LOVED that we took a different route to leave than when we arrived. We saw more land, and the vistas were stunning. Again, Mike's bits of information added to the overall experience. To Jordan, Shelby, Mike, & All: Thank you so much. I debated a lot about whether to drive out to the South Rim or use a helicopter service. I would have missed out on something really special if I had driven. You were incredible!
- Ty S
April 2, 2017
Luxurious from the time of pick up! Incredible customer service, highlight was our pilot Cole and his playlist! Nailed it for our age group. Stunning scenery, incredible views, lunch & land was amazing with champagne brunch on the Canyon floor. Purchase the video at the end of the tour, worth it for a thousand memories! Thank you for making this 60th birthday a highlight of our trip.
- Barb B
April 2, 2017
If you do anything once in your life, book this helicopter tour with Serenity. From the moment we booked it, the professional manner of the staff made the day a memorable experience. Although they are not the cheapest, it was well worth every penny. Our day started with a luxurious minivan collecting us from our hotel, with leather individual seats and apple iPads to keep you entertained on the half an hour trip to the airport. Upon arrival, the check in area was very professional and luxurious, it immediately made us realise we had booked the right company. Our pilot MadDog was amazing, putting myself as a first time helicopter flyer (very nervous) totally at ease. His knowledge about the Grand Canyon was fantastic, his well-chosen music making the experience even more memorable. If you do one thing in a lifetime, this has to be it! Where else can you savour such amazing views whilst sipping champagne on a private landing area away from other crowded landing sites?
March 31, 2017
Absolutely wonderful experience. Mad Dog is an amazing pilot, with a true passion for his profession. The service from the limo to the check in with Shelby was first class. An experienced you won't forget! We did the sunset dinner.
- Jodee P
March 28, 2017
Smooth ride, lovely meal in the Grand Canyon, would recommend very informational pilot Mike Love. Plenty to see on the flight and a good hour landing time in the canyon for meal and photos. Didn’t feel rushed at any point. All staff was very friendly and aimed to please.
- Helen P
March 26, 2017
Mad Dog and the whole Serenity team were incredible! Very professional, great tour guide, very knowledgeable about the Canyon and a once in a lifetime experience! Highly recommend Serenity Helicopters!!
March 26, 2017
This was definitely a bucket list experience, we had Mad Dog as our pilot. Took pride in his tour and a true professional. I can't recommend this experience enough for anyone. Simply awesome.
- Shawn R