6 star Style and Service

May 30, 2015

The Grand Canyon had always been on my bucket list so explored different options to do this trip and after much research chose Serenity. Well, what a trip. From pickup to drop-off we were treated like Royalty. Pickup exactly on time in a luxury black Mercedes Van, leather interior, individual iPad by a professional, friendly driver. Welcome drink on arrival at the stylish reception area with a great team who explained everything very clearly. Our pilot, Cole, settled us into the helicopter, weight balanced and were given our earphones which played cool music throughout the flight with Cole pointing out things and giving us information along the flight path. We landed 4000ft into the canyon and enjoyed a champagne lunch seated on tables with umbrellas and an unforgettable view up the canyon. Simply a wonderful feeling... Serenity is certainly the No 1 company to choose, it really does go above and beyond. Couldn't have asked for anything more. Thank you all so much.

- vanuatucoffee


Extraordinary, best tour I have ever done

May 29, 2015

Absolutely loved it! From the pickup at our hotel in a luxury van equipped with iPads we were offered straight away mints and refreshments from our lovely driver. The team at the heliport was very nice and welcoming. Our pilot, Mike, aka Dr. Love, was fantastic! He had very informative commentaries but also played a beautiful music selection which fit perfectly with the scenery. Once in the Grand Canyon, we had a lovely picnic and had plenty of time to enjoy the scenery. This was the experience of a lifetime, felt quite emotional! Highly recommend, worth every penny! Booked through Viator and all went great.

- Emilie M


World Class service

May 29, 2015

Book your tour with Serenity and don't even bother looking elsewhere! We were collected from are hotel by a really happy and friendly driver (I think his name was Garland but I could be wrong) in a top of the range Mercedes transporter. The journey to boulder city is around 30 minutes from the Tropicana hotel but this fly over with Ipad in the wagon to keep you entertained. On arrival we were welcomed with a drink of our choice. All staff where really friendly and polite, I was asked on numerous occasions if I need anything. The pilot was really nice and friendly and knew a lot about the area. We landed for a picnic and had plenty of time to explore. This really was a 1st class service and I would recommend serenity to anyone I know who is going to Vegas. #justbookit

- garethlpool


Spectacular

May 28, 2015

Something I have always dreamed of doing. It was a spectacular experience and an added bonus of having dinner and champagne overlooking the Grand Canyon and the Colorado River. Our helicopter pilot, Jim, was an excellent pilot and wonderful host. They also pick up and drop off at your hotel.

- Tania B


Get to the Choppa with Jim

May 28, 2015

Having booked with Val from Westgate tours after a lengthy wait at the tour office she gave us a wide range of options to choose from with a whole host of various helicopter tours. My wife and I were so glad we got Serenity. The staff was so helpful and the process of leaving the hotel to be seated in the helicopter was seamless. Jim, the pilot of our helicopter, was really funny and very knowledgeable about everything. He also took time to ask about our trip in Vegas and what we had done so far and what we should do next. The actual trip itself was unforgettable and the tour through the Grand Canyon was amazing. This is one trip that is really worth the money and one that should be done by all if you come to Vegas.

- Stevecop242


Exceptional service and a great time for a birthday present

May 28, 2015

This was a special gift for my wife for her 60th birthday. Could not have had a better experience. From the pickup at the hotel to the flight itself we were treated royally. Our Pilot, Jim, was awesome. His commentary and knowledge of the area was unsurpassed. Can't wait to get the video to have a permanent memory of this entire event. All the staff, from the girls in the office, who I bugged endlessly with E-mails to the guys on the ground it was totally awesome!!!!!

- Dennis J


Brilliant

May 27, 2015

From start to finish they were brilliant. Our pilot was very knowledgeable and pointed out everything of interest and answered our questions. We went as a group of 5 and we had it to ourselves. However they do seat 6, I can imagine it may be a bit of a squeeze with 6. But then the experience of flying over the Grand Canyon will not make this little fact important. I have recommended Serenity to anyone I know who is visiting Vegas and wants to do a helicopter flight.

- katemorley2000


Trip of a lifetime

May 27, 2015

The Sunset tour was amazing. This was the trip of a lifetime and a wonderful experience. Our pilot, Dr. Love, was hysterical. His music choices during the trip were excellent. His knowledge of the Grand Canyon and areas surrounding it was very informative. It also helped that he was very comical and had us laughing. The Sunset tour dinner was amazing, sipping champagne while watching the sun set over the Grand Canyon was tremendous. All the staff, from Chad who picked us up in the 8-seater Mercedes, to the staff at the terminal the whole trip is worth every dime. Recently received our DVD of the trip and have had a lot of laughs! Thank you to everyone at Serenity making this the trip of lifetime!!

- Kathleen C


Helicopter Flight

May 22, 2015

We got the best helicopter flight ever with an amazing pilot. My roommate flew last week and the pilot still knew all about us :)

- Roger S


Fantastic Adventure!

May 22, 2015

An absolutely wonderful experience. We loved every part of this adventure. Because we live in the Las Vegas area, we drove directly to the airport. The building was secured since it was on the landing path but we were able to call and get the gate code. The staff was fun and friendly and very helpful. The views during the ride were breathtaking. Our pilot, Jim, was able to thrill us with his flying expertise while he cracked jokes and still filled us in with a great deal of history of the area, the Grand Canyon, Las Vegas and a few scenic spots along the way. We had a breathtaking view for breakfast! It was a truly wonderful experience.

- PoteeteJ