Our exceptional ratings on Trip Advisor and Yelp prove it!
March 12, 2015
While we were in Las Vegas we booked a tour to see the Grand Canyon by helicopter. We booked our tour thru an agent on the strip and they suggested the lunch tour and that Serenity was one of the better ones. They are very organized. Shortly after booking with the agent, I was phoned with details of where at the hotel I was to be picked up and at what time. They were exactly on time for the pickup, even with the traffic on the strip. We were driven to the airport in a luxury [Mercedes] van. The driver was courteous and professional. During the drive to the airport we were given a safety video in regards to what we were to do on the flight, belts, inflatable lifebelts [flying over water requires these]. etc. We arrived at the airport and went inside the office/waiting area and were given refreshments and more safety information before we went out to the Helicopter where we had our pictures taken in front of the helicopter and then boarded the aircraft. Mike Love was our pilot and is about as perfect for the job as you could want. A former military pilot, he cracked a joke about how it was nice to fly one of the tour helicopters because you don't get shot at, and the gentle humour that he carried throughout the flight was a sign of a person who really loved his job and we were the lucky ones to enjoy it. The trip itself was about two hours including the stop and lunch in the Canyon. The flight there goes over Lake Mead, the Hoover Dam and the Grand Wash Cliffs. When you fly into the Canyon you will not be flying into the National Park area but will be in the west part of the canyon where the skywalk attraction is located. Where you land for the lunch, it is on a mesa close to the canyon floor and river. I wished we had more time down on the floor to take pictures, but that's my issue not theirs as they are very clear on the half hour time limit. During the trip there and back as Mike was giving us the history of the area and his anecdotes the background music fit perfectly with the timing of the attractions. Overall, this is a polished, professional organization without being sterile. The experience was first rate from the time we were picked up till the time we were dropped off.
March 11, 2015
We are really glad we booked Serenity for our Grand Canyon helicopter tour. The experience was awesome thanks to our pilot Mike Davis. He was fab! His knowledge and expertise put us all at ease as we (the women) were particularly nervous though the men were fine! The trip from start to finish was VIP, from the luxury coach pick up to the waiting area, and the staff were all exceptionally nice. Highly recommended from two very satisfied Scottish couples!!
- Margaret M.
March 11, 2015
I just returned from a helicopter tour with Serenity and I am very impressed. Every aspect from the shuttle to the flight itself and the staff were great. All new and quality equipment. You can't go wrong with these guys.
- Stephen L.
March 7, 2015
I've spent 24 hours trying to think of something these guys could do better and guess what... I can't think of a thing. They were absolutely brilliant & gave me a day I'll never forget. Thanks to MadDog, Shaun & the rest of the crew for a great experience & enhancing my adrenalin glands!
- Phil G.
March 4, 2015
A party of 4 we all flew to the Grand Canyon on March 1st as this was my first time to the Grand Canyon I wasn’t sure what to expect. I gotta say the views were the best I’ve ever seen. But what truly made the trip complete was the Serenity staff, especially pilot Mike. His knowledge of the area, his awesome sense of humor and his music selection really made the trip something we will talk about for years and cannot wait to do it again!
- Brian P.
March 2, 2015
We did the VIP Grand Canyon Sunset & Dinner Tour... What can I say but it was amazing. This was our 32nd Anniversary and we couldn't have picked a better tour. VIP treatment from the time we were picked up from our hotel. Serenity are a top notch company and so pleased we chose them for our special day out. As for the Pilot, Mike, he was fabulous. Very informative and was just a lovely guy with customer service a priority all the way. Thanks Mike for a fabulous day out and making us feel special. Must not forget to add the views are amazing. Sunset just beautiful and the peace & serenity at the bottom of the canyon while eating our delicious hot dinner with silver service and white table cloth with views to die for… doesn't come much better. This tour will not disappoint. Pop it on your bucket list. A day out to treasure forever.
- Marie & Daryl Denny
March 2, 2015
Thank you to MadDog (Mike Davis) our Pilot at Serenity Helicopters for the most amazing experience to date. This was the highlight of our trip to Las Vegas. MadDog knew I was out of my comfort zone before we took off and really made me relax and enjoy the ride. It was great to chat with the other passengers and MadDog when we landed in the Canyon. The commentary, sights and the whole experience was top notch. Definitely buy the video so you can spend your time enjoying the view and the experience. In my opinion, this is the only Canyon Helicopter Tour you should do. Will be back to do it again!!!
February 28, 2015
Best company by far. We were picked up in a luxury van equipped with i-pads, cold drinks and a very friendly personable driver. Taken to Boulder airport a short drive away. On arrival we were met by more lovely friendly staff. They all seem very professional and all clearly love what they do. Here we were offered more refreshments in a spotlessly clean environment. We then met Jim the pilot who was brilliant, full of interesting facts and he really made us smile. The scenery is spectacular and at times takes your breath away. We stopped in the canyon for about 30 minutes and had the snack and drink. (We would highly recommend the stop in the canyon) You must use this company if you do the trip, as they are the best by far and the owner must be so proud to have staff like this to represent their company. Cannot rate highly enough. An amazing experience from start to finish. Thanks guys!!
February 24, 2015
We've been on a few helicopter tours before, this was among the best! 'Mad Dog' Mike was a fantastic, amazing pilot, full of information, and so personable. The staff were wonderful and the others on our flight were wonderful. Would do this tour again. Landing in the canon with beverages and snacks really made it special! You'll be very happy with a booking here.
February 17, 2015
This is the second helicopter Tour Operator I used and this one is by far the Best!!! From the Pick up to the check-in at the Airport at Boulder City this is hands down the best! The other operator that I have reviewed has a closer Airport but you cannot compare the service and quality. They were attentive and professional, the Pilot was very entertaining and knew a lot! I would really recommend Serenity for anyone that wants the best. I would rather take the short bus drive and have a better and more special time!!