Our exceptional ratings on Trip Advisor and Yelp prove it!
October 7, 2015
Absolutely brilliant. Mike was our pilot he was fab. Not a massive company so didn't have to wait around. Would highly recommend.
October 6, 2015
My husband and I booked a helicopter ride to the Grand Canyon including dinner and watching the sunset. We telephoned Serenity 24 hours in advance to confirm our attendance (this was a requirement). My husband said the staff were friendly and helpful on the telephone. We were collected from our hotel in a very comfortable car where we were given cold water to drink and an iPad to use each whilst travelling to the heliport. We watched a safety video in the car. At the heliport we were given an opportunity to use the bathroom and we were weighed discreetly. Safety is clearly taken very seriously and we were told on many occasions exactly where to stand near the helicopter when the blades were turning. We had a photograph taken next to the helicopter before we set off. We were soon up in the air with our pilot Brett who gave a great commentary on the surroundings and also had a great flying playlist which we listened to when he wasn't speaking. Flying over the Hoover Dam and into the Grand Canyon was breathtaking. We loved every moment. When we landed at the Grand Canyon we had a delicious hot meal and cold drinks at a picnic bench which was surreal and incredible in such amazing surroundings. It was soon time to leave and we then flew into the direction of the sunset. Brett seemed to fly the helicopter in time to the music and we were grinning from ear to ear. When we arrived back at the heliport we could purchase the photograph taken before the flight for $20, a video of our flight for $40 or both for $50. We got both and we would especially recommend buying the video as we have since watched it and re-lived what was an amazing experience that we'll never forget. Afterwards we were driven back to our hotel in the same vehicle we were picked up in. Thank you so much Brett and the team. We are so glad we booked this tour and would highly recommend it.
October 2, 2015
Wow, what can I say? Brett and the team at Serenity are fabulous, truly professional throughout this tour. From pick up we were transported in style, we had coolers in the vehicle which were packed with water. The driver was friendly and we all had an iPad to do whatever we wanted on route to Boulder. We watched a preflight safety video and it was clear from the outset that our safety was paramount. Once on board Brett our pilot was knowledgeable and instantly felt at ease with him... He spoke with us a lot about the history and we managed to get some amazing pictures. Once we landed we ate and had beers. It was nice talking with Brett and u could sense he knew he had the best job in the world. There was no rush, he even showed us a photo of a rattle snake that made an appearance on another one of the flights. This has to be a must do experience and in my opinion I am very happy that we chose Serenity. They have that family feel about them and he was constantly in touch with base and his music choice was just perfect. What also was great about this company is their helicopters can do this trip without having to refuel on the return flight, I wouldn't want to have to get off whilst they’re fuel in 100 degree heat. Chose serenity, they have created a memory we will cherish. Also once back on land and back into our transport they offered us a beer or drink of our choosing for the ride home which they didn't need to do. We wouldn't use anybody else. Thanks Brett and team.
- Sarah H
September 30, 2015
If you are visiting Las Vegas my friends and I can thoroughly recommend the VIP Sunset Helicopter Tour with Dinner. Our pilot Mike was fantastic, he put us at ease as none of us had flown in a helicopter before, his commentary and music made the trip even more worthwhile. Landing on the west rim Mike then became our waiter; he set the picnic table, served the food and drink and took photos for us. We were picked up from our hotel in a very nice comfy 6 seater vehicle, bottles of water were provided and there was even a tablet that you could log into Facebook or whatever to let your friends know what you were doing. Flying back as the sun was setting was incredible, we cannot believe we were there. Thank you to everyone at Serenity, and a massive thanks to Mike for making the flight the experience of a lifetime.
September 29, 2015
A fantastic experience with Serenity Helicopters with our pilot 'Mad Dog Mike'. A truly wonderful experience made even better by Mike’s commentary and music play list. We took the Sunset Dinner package which was wonderful and worth every dollar. From pick up from the hotel, the helicopter ride, the fantastic views and great staff, Serenity is definitely a great company to choose to experience this trip of a lifetime. Can't recommend them enough. Go for it!!! And I recommend you purchase the video to re-live your memories for a lifetime.
September 28, 2015
What a great morning. Was picked up at the hotel driven to Boulder City Airport in comfort, went through some safety procedures, a few photos were taken and then off we went. It was amazing. Our pilot was Jim, he was great. Made as laugh with his stories. We landed in the Grand Canyon, enjoyed the champagne breakfasts, then took off back to airport. It was a fantastic morning and the service was great.
- michael s
September 27, 2015
I have no doubt we will remember this experience forever as one of THE best ever. A helicopter ride into the Grand Canyon was on our bucket list and during a stay in the Bellagio our friends recommended Serenity Helicopters. All I can say is WOW! Do not book with any other company because from the moment Matt Newark arrived in one of the company's fleet of classy black Mercedes to transport us to the airfield, we knew it was the best. Matt is a local guy born in Vegas and very friendly, engaging with us throughout our journeys to and from the hotel. It really does make all the difference and set us up for a fantastic trip although I could have stayed in the big leather comfortable seats all day! The quality service continued inside the relaxed and professional reception before being taken to meet our pilot. We were told to ask for Mad Dog Mike Davis. All I can say about this guy is that he made flying his craft look like cruising down the road in your car to buy milk! He was literally that relaxed! The music fit the occasion perfectly with us knocking on the door of the Canyon to the Elvis Intro! Perfect. We had a very well thought out champagne lunch before taking the thirty minute journey back to base where Mike landed us inch perfect. Whichever hotel you are in and whoever they try to have you book, if it isn't Serenity don't do it. You will pay more for less, believe me. Thank you Matt Newark, Mike Davis and all staff for making it all possible.
September 26, 2015
Service, communication, safety, personable. Can't say enough about how well this place is run. Our pick up at our hotel was right on time. Our driver was friendly, well informed and was very safe. A special thanks to our pilot Mike Love. Totally awesome job!!!!! Our entire flight was captured on video. A keeper!! C U guys next time in Vegas for sure!!
- Phil A
September 26, 2015
Fantastic service from start to finish!! No waiting around. Our driver Stu was ready to pick us up exactly where was stated with ice cold refreshments at hand. A very comfortable drive to Boulder City which didn't take long at all, Stu was very accommodating. Extremely welcoming staff when we arrived at Serenity, friendly and efficient. Once we got to the helicopter we was all put at ease straight away with our pilot Mike Love, an ex forces pilot with years of experience!! He was extremely knowledgeable about the canyon and everything before and after it, as well as being entertaining throughout the tour! The landing site was a beautiful spot in the canyon and the picnic and drinks were lovely! Would recommend to anyone wanting to do a canyon tour, even if you’re not you NEED to do it! Fabulous and unforgettable experience!! Thank you to all the team at serenity!!
- Emily J
September 26, 2015
Two friends and I used this company this morning for a trip to the Grand Canyon. We were picked up in an Executive mini bus from our hotel in Las Vegas, provided with bottles of cold water on our journey to the heliport in Boulder County. On arrival at the heliport we were greeted by very pleasant staff who went through all the safety procedures before we boarded our helicopter. We had the most amazing flight thanks to our pilot Mike Love. He was very informative during the fight and then landed us into the canyon for a champagne breakfast. After another flight back to the heliport we arrived safely and totally overwhelmed. We were then transported back to our hotel in style. Although this company only has 3 helicopters the personal service provided by them was superb. I would highly recommend them.
- Josie W