Our exceptional ratings on Trip Advisor and Yelp prove it!
June 1, 2015
This tour was unbelievable, I had this recommended to me by my dad who had done something similar. After a bit of research every review labelled Serenity as the best heli tour of the Grand Canyon available. It did not disappoint! We got picked up in a luxurious Mercedes van and after a quick drive were at Boulder airport where we were offered drinks and nibbles before hopping into the helicopter. Our pilot was Jim Gisclair and he made this tour for us. His hilarious jokes and puns as well as his music choice were fantastic. He even took photos for us whilst in the canyon. I honestly cannot recommend this highly enough. If you can, request Jim! Our van took us back to our hotel afterwards and also dropped other passengers off on the strip to wherever they wanted to go.
- Peter W
May 31, 2015
We booked the tour with a lovely lady along the strip after receiving a price and comparing to other companies and I must say we made the right choice. Serenity was great from start to finish; we had a really friendly driver, Matt, who collected us in a Mercedes van, with drinks, sweets and iPads to use. He made sure we had everything we needed and was truly helpful. We flew with Cole and he was a great pilot when we sat for lunch he made an effort to ask us lots of questions and even wished me and another guest happy birthday, which was a nice touch. It was a totally brilliant experience and we highly recommend this to anyone who is thinking about going. Matt even offered to drop each of us at another place along the strip rather than our pickup point and a couple asked if he could take up to the Las Vegas welcome sign which he did, he even waited with us and took pictures for us and dropped us off at our pickup points, now that is customer service for you! We also asked Matt lots of questions about places to go and he gave us brilliant advice! Thanks to everyone for making our day.
May 30, 2015
The Grand Canyon had always been on my bucket list so explored different options to do this trip and after much research chose Serenity. Well, what a trip. From pickup to drop-off we were treated like Royalty. Pickup exactly on time in a luxury black Mercedes Van, leather interior, individual iPad by a professional, friendly driver. Welcome drink on arrival at the stylish reception area with a great team who explained everything very clearly. Our pilot, Cole, settled us into the helicopter, weight balanced and were given our earphones which played cool music throughout the flight with Cole pointing out things and giving us information along the flight path. We landed 4000ft into the canyon and enjoyed a champagne lunch seated on tables with umbrellas and an unforgettable view up the canyon. Simply a wonderful feeling... Serenity is certainly the No 1 company to choose, it really does go above and beyond. Couldn't have asked for anything more. Thank you all so much.
May 29, 2015
Absolutely loved it! From the pickup at our hotel in a luxury van equipped with iPads we were offered straight away mints and refreshments from our lovely driver. The team at the heliport was very nice and welcoming. Our pilot, Mike, aka Dr. Love, was fantastic! He had very informative commentaries but also played a beautiful music selection which fit perfectly with the scenery. Once in the Grand Canyon, we had a lovely picnic and had plenty of time to enjoy the scenery. This was the experience of a lifetime, felt quite emotional! Highly recommend, worth every penny! Booked through Viator and all went great.
- Emilie M
May 29, 2015
Book your tour with Serenity and don't even bother looking elsewhere! We were collected from are hotel by a really happy and friendly driver (I think his name was Garland but I could be wrong) in a top of the range Mercedes transporter. The journey to boulder city is around 30 minutes from the Tropicana hotel but this fly over with Ipad in the wagon to keep you entertained. On arrival we were welcomed with a drink of our choice. All staff where really friendly and polite, I was asked on numerous occasions if I need anything. The pilot was really nice and friendly and knew a lot about the area. We landed for a picnic and had plenty of time to explore. This really was a 1st class service and I would recommend serenity to anyone I know who is going to Vegas. #justbookit
May 28, 2015
Something I have always dreamed of doing. It was a spectacular experience and an added bonus of having dinner and champagne overlooking the Grand Canyon and the Colorado River. Our helicopter pilot, Jim, was an excellent pilot and wonderful host. They also pick up and drop off at your hotel.
- Tania B
May 28, 2015
Having booked with Val from Westgate tours after a lengthy wait at the tour office she gave us a wide range of options to choose from with a whole host of various helicopter tours. My wife and I were so glad we got Serenity. The staff was so helpful and the process of leaving the hotel to be seated in the helicopter was seamless. Jim, the pilot of our helicopter, was really funny and very knowledgeable about everything. He also took time to ask about our trip in Vegas and what we had done so far and what we should do next. The actual trip itself was unforgettable and the tour through the Grand Canyon was amazing. This is one trip that is really worth the money and one that should be done by all if you come to Vegas.
May 28, 2015
This was a special gift for my wife for her 60th birthday. Could not have had a better experience. From the pickup at the hotel to the flight itself we were treated royally. Our Pilot, Jim, was awesome. His commentary and knowledge of the area was unsurpassed. Can't wait to get the video to have a permanent memory of this entire event. All the staff, from the girls in the office, who I bugged endlessly with E-mails to the guys on the ground it was totally awesome!!!!!
- Dennis J
May 27, 2015
From start to finish they were brilliant. Our pilot was very knowledgeable and pointed out everything of interest and answered our questions. We went as a group of 5 and we had it to ourselves. However they do seat 6, I can imagine it may be a bit of a squeeze with 6. But then the experience of flying over the Grand Canyon will not make this little fact important. I have recommended Serenity to anyone I know who is visiting Vegas and wants to do a helicopter flight.
May 27, 2015
The Sunset tour was amazing. This was the trip of a lifetime and a wonderful experience. Our pilot, Dr. Love, was hysterical. His music choices during the trip were excellent. His knowledge of the Grand Canyon and areas surrounding it was very informative. It also helped that he was very comical and had us laughing. The Sunset tour dinner was amazing, sipping champagne while watching the sun set over the Grand Canyon was tremendous. All the staff, from Chad who picked us up in the 8-seater Mercedes, to the staff at the terminal the whole trip is worth every dime. Recently received our DVD of the trip and have had a lot of laughs! Thank you to everyone at Serenity making this the trip of lifetime!!
- Kathleen C