Our exceptional ratings on Trip Advisor and Yelp prove it!
September 20, 2015
A really enjoyable flight with Mad Dog Davis! Loved his song choices on flight. Really passionate about showing us the beauty of Grand Canyon.
- Paul H
September 19, 2015
If like us you are almost pulling your hair out wondering which company to do a tour with - rest assured this company is great! We were picked up from our hotel (in a beautiful Mercedes mini bus mind you which even had iPads attached to each seat!), driven say 20 minutes, briefed on safety etc, given drinks (coffee, water) & biscotti (in comfortable air conditioned office at the airport) & then off we went up into the sky!!!! There were 3 helicopters leaving together.... The flight was just amazing!!!! We went over Hoover Dam & Lake Mead, which are not far away, and then on for say another 20 mins to reach the canyon. Flying down into the canyon was one of the best sights I've ever seen!!! We landed in a really good spot (you could see other chopper companies & they didn't seem to have as good a spot as ours) & took photos & had a really yummy decent champagne & snack break. You could basically choose champagne, beers, juice, soft drinks etc). Anyway, from the picnic sight we had an AMAZING view & took photos & stood in awe & amazement - & felt sorry to leave - indeed! We were probably there for between 30-45 mins. The flight back was just as good as the flight in. We had a pilot called Mad Dog (Mike Davis) he was a true character & filled us in on lots of info from the land formation and topography, to the cattle stations, & the roads & vegetation we flew over, so it was a great commentary! I felt completely safe with this company. The price was comparable to the other companies we looked at, & cheaper than a couple of the bigger companies. All 3 pilots here have more than 10 years’ experience each. The company is family owned, thus the 3 choppers. We left at 6:15am & got back to the hotel at 10:30am, so plenty of time to do stuff the rest of the day! It was AWESOME - I’d do it with Serenity again in a heartbeat & we are so pleased we picked them!!! Just do it!
- Wendy D
September 18, 2015
This was a birthday vacation to Vegas and the sunset dinner with Serenity in the Grand Canyon was the highlight of the trip. Totally outstanding service, from the pre-trip communications and the on-time pick up in the luxury van with personal iPads, I cannot recommend these guys highly enough. All the staff were so helpful and knowledgeable, Matt was great at getting us there and back to the hotel, and the guys and girls at the facility were great. Flight itself was a once in a lifetime experience and Mike 'Mad Dog' Davis was a first class pilot with funny and informative commentary. Even the dinner was good, which to be honest we didn't have high expectations on considering the logistics involved in getting a hot dinner and cold champagne to the floor of the canyon but I cannot fault it at all. Might seem pricey but worth every dollar, fantastic experience, great customer focus and wonderful staff!!
- Louise B
September 17, 2015
We were picked up exactly on time from our hotel in a black Mercedes van and offered complementary water and mints on the way to their helipad in Boulder City. There, we were greeted by the friendly staff and weighed before being offered complementary beverages. After a brief wait, we were lined up in order of how we would be seated and led out to the helicopter. After having our photo taken next to the helicopter we were shown into our seats and given some headphones through which the cheerful pilot, Jim, greeted us and explained everything we needed to know before taking off. Once in the air, he gave an informative and jovial commentary as we flew past the Hoover Dam and Lake Mead towards the canyon itself. The flight lasted about 35 minutes and Jim kept us entertained throughout while we absorbed the breathtaking views visible outside. After landing in the canyon at their designated landing zone, Jim told us we were free to walk around and take photos while he prepared our meal and drinks. The canyon was amazing and it was hard to grasp just how huge it is. We took some photos and saw a lizard or two skitter under some rocks when Jim let us know that our meal was ready. I can't speak for the other two meal options but the chicken stuffed with ham and baked potato was absolutely delicious. I expected mediocre food but what we got was something worthy of being served in a decent restaurant. After we were finished eating, Jim began packing everything away while we finished our champagne and took in our magnificent surroundings. Once back in the helicopter, Jim again resumed his entertaining commentary which was just as good on the way back and the fantastic view of the sun setting in the distance topped off what was already a fantastic tour. Shortly after, we touched back down in Boulder City and led back into their waiting area where we were again offered beverages and shown the photo that was taken at the start of the tour as well as a video of the whole thing on a USB memory stick which could be purchased for $50. They didn't keep us waiting long before driving us back to Vegas and dropping us off at our hotel. Serenity Helicopters is a truly great company and the only problem I encountered was that they initially charged me for an extra seat which was not required but once they were made aware I was promptly refunded the extra charge and given a sincere apology. If you're looking for a tour of the canyon while in Vegas, this is the company to go with for sure.
- Gary L
September 17, 2015
My wife and I enjoyed our Helicopter Tour with Serenity. Pickup at Hotel was on time and very comfortable (Mercedes Van). The van ride is a small group. No cattle car with 40 people in it. The check in at the facility was seamless. The waiting area is very well done where we got coffee and water. The helicopter tour given by Mike was amazing. He did a great job of explaining the history of Lake Mead, Hoover Dam, and Grand Canyon. He was knowledgeable and friendly. It also helped that there were also two couples from Australia on the trip. We highly recommend using Serenity. It also is the best way to see the Grand Canyon.
- Mark S
September 16, 2015
Had an amazing trip from start to finish. Picked up from hotel by the lovely Matt in a luxury motor. Driven 30 mins to Boulder City to Helipad. We had the wonderful Mad Dog as our pilot! So knowledgeable and funny. Enjoyed a champagne lunch in the Canyon. Great value, brilliant trip, thoroughly recommend.
September 16, 2015
We booked the VIP canyon dinner experience and the whole thing was perfect. I was called the day before to confirm it all, really friendly guys. Then Garland collected us in a first class vehicle, he is a really nice guy that couldn't do enough for us all. Our pilot Cole was a top bloke who had so much time for us all. The whole experience was something we will never forget. Can't recommend Serenity enough. If you’re in Las Vegas then you should be calling these guys!
September 15, 2015
I researched nearly all helicopter companies in the area and decided to go with this one because I wanted to make the most of our day and not hassle with lines and the nickel and dime fees that others complained about with the other larger helicopter companies in the area. This was a first class experience from pick-up to drop-off. The ride in the Mercedes limo bus was more than comfortable: beverages offered, iPads for each passenger, polite and courteous driver...just absolutely accommodating! The airport facility was very relaxing and quaint. More beverages were offered as we waited for our flight. Our pilot, "Mad Dog" Mike was exceptional; he was personable, funny and really made the experience so much fun. His knowledge of the history and terrain, as well as his flight experience and passion for flying, were impressive to say the least. This is a must-do experience while in Vegas. If you are going to do it, do it right. This was the perfect gift for my husband's birthday - he absolutely thought it was the highlight of our Vegas trip this year. I highly recommend this helicopter company.
September 15, 2015
Absolutely fantastic from the time we were picked up until the time we were dropped back to our hotel. We were picked up promptly. Our driver, who I can't remember his name, was very warm and friendly and made us feel very welcome. We were offered water and mints for the journey which took about thirty five minutes. Also there were iPads for us to use if we wanted to. We were also given a menu of the picnic we were going to have and also we could choose a drink, champagne of course. When arriving at the airfield we were checked in and were offered drinks and once again we were made very welcome and as we were kept waiting to compensate us they gave us a photo and a DVD of the day free of charge. Thank you for those! Our pilot Brett was fantastic and very knowledgeable. The picnic we had was great too, even that couldn't be spoilt by the thunderstorm we sat through during this time. Rain follows us Brits everywhere, haha. Overall a fantastic time. Serenity is a fantastic company, would recommend them every time. Keep up the good work, hope to see you all again in the future.
- CHRISTINE H
September 15, 2015
First class experience from start to finish, Picked up in a luxury 6 seater coach with iPads and drinks. Great staff at Serenity helicopters HQ at Boulder City, more drinks before helicopter flight. Our pilot "Jim" was fantastic, very amusing and informative throughout the whole flight and a true professional. Had champagne and nice food when landed in canyon and a good 35 minute flight both ways. This was the highlight of our trip to Las Vegas and we would advise anyone wanting a Grand Canyon trip to fly with these guys as they are a class outfit. Not a cheap trip but if you do anything whilst in Vegas do this. Many thanks for a once in a lifetime experience we will never forget.
- Mart B