Our exceptional ratings on Trip Advisor and Yelp prove it!
January 24, 2015
Serenity Helicopters is a must do for anyone traveling out to Las Vegas. From Jim our Pilot to Shelby behind the desk, they all make you feel welcome and truly want you to have the best experience during your time with them. The whole team was engaging in conversation with all of their guests, what a great way to run a business. Amazing job, we will definitely be back.
- Chris Y.
January 12, 2015
We had chosen to use Serenity Helicopters for the Skydancer Landing & Picnic tour prior to arriving in Vegas after reading all of the great reviews on Trip Advisor, and we were not to be disappointed! Everything about Serenity was first class. We booked over the phone the day before we wanted to fly, which was Christmas Eve. Shelby was excellent and made this process effortless, with all details confirmed by email immediately and by voicemail later in the day. We were picked up from our accommodation by Jordan, in a luxury Mercedes van, which was incredibly comfortable. Jordan was perfectly on time, polite and shared his knowledge about the local areas on the way to the airport at Boulder City. On arrival at the airport the check in process by Shelby and co was first class and efficient; we were soon on the tarmac waiting to board the helicopter. As for the tour, our pilot Jim was amazing; he made you feel relaxed, he had great knowledge of all of the areas en route, had a great selection of music and his jokes were dam good! Jim really did make this an unforgettable experience. The views you will see on the way to and in the Canyon itself are breathtaking. Whatever you do in Vegas, this is a must, and do not hesitate to book with Serenity, the level of service you receive and the experience you will have will be unforgettable. The excellent service didn’t stop for us after the tour. When we arrived back in our hotel room after being dropped off, we realized we had lost one of our passports (which we now know we didn’t need to take with us). After phoning the office, the helicopters and vans we had been in were promptly searched and thankfully the passport was found and returned to us at our accommodation, all within one hour. Nothing was too much trouble! Thank you all at Serenity for making our tour perfect, and for saving us by finding the passport. We have received the DVD of the tour to show all of our family and friends back in the UK.
January 7, 2015
We booked our trip locally when arriving in Vegas and it was a perfect start to 2015, we travelled out to the Grand Canyon on New Year’s day 2015 and it was everything we could have hoped for, from the luxurious transport back and for from our hotel to the really lovely staff that looked after us while we waited to take off with refreshments and reassurance for those of us who were a bit nervous, there was no need to be nervous we were taken up by a pilot called Jim and I have to say he made the trip really enjoyable for us, really chatty and very knowledgeable about the history and the surroundings, the views were breathtaking and something I certainly won't forget, landing in the Canyon for refreshments and a light lunch gave us a chance to walk around and absorb the incredible scenery, it really is a must for any visitors to Vegas and I would definitely recommend Serenity Helicopters to anyone who is interested, once again a big thank you to Jim and all of the staff at Serenity Helicopters for making our experience so memorable.
- Anthony D.
January 5, 2015
I was in Vegas with my boyfriend and he kept insisting we drive to the Grand Canyon. I was hesitant for a few reasons, but he was adamant we find a way to do it. So, while walking around the lobby at the Venetian, I stumble into this adorable 70 yr old woman that needs help finding her hotel room. I lead her to the correct elevator bank and she talks about how her children are out taking a helicopter ride over the Grand Canyon - BAM. That was a sign. My boyfriend and I decided we would check it out, but not before we head over to the Mirage to check out the white lion cubs - BUT, on the way to mirage, we run into a booth for "Serenity" - BOOM. Another sign. We booked immediately and left the next day. Everything was PERFECT. From our chauffeur (whose smile was contagious) to the friendly contact at Serenity (I believe her name was Shelby) to our Pilot (I think his name was Mile??), it was certainly the experience of a lifetime. I have told everyone I know (literally, people are sick of me talking about by now) about what an amazing adventure it was and how fantastic the entire company is - 5,000 stars to Serenity!!! I am thinking of sending my parents for their anniversary gift next year, they would LOVE it.
- Ashley R.
December 30, 2014
This was the first time riding a helicopter for my whole family and it is definitely an experience we will always remember. Our pilot, Jim G., was very fun, and he knew his way around the mountains like the back of his hand and he is an experienced military pilot so we knew we were safe. He provided fun tunes and funny tour commentary. The views of the canyon were amazing and we got a lot of great pictures. We landed in the canyon and had a small breakfast then took off after half an hour then landed back at the headquarters. We all enjoyed the tour and we would definitely recommend it to anyone who loves adventure and wants to see the Grand Canyon from up above.
December 29, 2014
It is worth every penny to tour the Grand Canyon with Serenity Helicopters. Amazing experience, amazing sights, amazing staff, knowledgeable and extremely friendly pilot. Overall A++++. Only way to go!
December 29, 2014
This was the highlight of our trip to Las Vegas. Fantastic service from Serenity. We were picked up in a luxury vehicle, driven to Boulder city. Fantastic service at the airport, drinks snacks in a nicely appointed room. Then our pilot Jim took us flying right through the canyon and there we stopped for morning tea. We also saw Lake Meade and the Hoover Dam. Can’t say enough about our pilot Jim, who entertained us the whole trip. Felt very safe. Jim was able to tell us all about the canyon and surrounds. Fantastic, highly recommended!!!
- Dianne L.